MIỄN PHÍ SHIP TỪ 3 MÓN HOẶC CHUYỂN KHOẢN TRƯỚC · COD TOÀN QUỐC
JADEPHAN
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Privacy Policy

Last updated: 19/10/2026

This website is operated by JadePhan (Jade Phan Studio). This Privacy Policy explains what personal information we collect when you visit jadephanstudio.com or place an order, how we use it, and the choices you have.

1. Information we collect

  • Order details you enter at checkout: name, phone number, email (optional), shipping address, province/city, order notes, the items you order and your chosen payment method (cash on delivery or bank transfer).
  • Messages you send us through our contact channels (email, Facebook, TikTok, Zalo) or forms on this site.
  • Browser storage: your cart, language/currency preference and recently viewed products are kept in cookies or local storage on your own device so the store works.

We do not collect or store payment card numbers on this website. Bank transfers are made directly from your bank; we only see the transfer confirmation.

2. How we use your information

  • To process, ship and deliver your order and to contact you about it.
  • To handle exchanges, returns, refunds and customer support.
  • To meet our accounting and legal obligations.

We do not sell or rent your personal information.

3. Sharing

We share only what is needed to fulfil your order: your name, phone number and address are given to the shipping carrier delivering your parcel. We may disclose information if required by law.

4. Third-party platforms

If you reach us through Facebook, Instagram, TikTok or Zalo, those platforms process your data under their own privacy policies. Links on this site to other websites are not covered by this policy.

5. Retention and security

We keep order records for as long as needed to serve you and to meet accounting requirements. Access to customer data is limited to staff who need it to handle orders.

6. Your rights

You can ask what information we hold about you, ask us to correct it, or ask us to delete it (except records we must keep by law). Email jadephanstudio@gmail.com and we will reply as soon as possible.

7. Changes

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.